Sunday, 26 August 2018

What's next for me?

How long and what caused you to start doing something in your life to be someone?

I can't be sure but it is long enough.

I constantly feel like I am struggling to be better but when I look back 10 years from now, I realized that I have grew from having only RM30 in my pocket when I first came to Kuala Lumpur to be able to afford a meal at RM30 (not all the time but yes I can afford it now).

I recall many people telling me that I can do something because I am capable. To be honest, I don't know what they are referring to. I never thought I am capable because it was always what I am tasked to do and all I did was to do it at my level best.

I have been in this city for 7 years, where I had to sleep on our company's floor in a sleeping bag for the first 2 months (my employer never knew it) until I can afford a room in an apartment. Back then, my dream was to afford a tablet, a new mobile phone and an apartment where I can stay in the master bedroom. I learned the word, 'GOAL'.

I changed my job to be working in a call centre where I was able to earn more and learn even more. I started as an executive - senior team - support team - shift supervisor - specialist - assistant manager, in 26 months. I didn't know how but I only knew that I needed to learn as much as I can and do it as well as I can because I wanted the promotion so that I can earn more to cover the debts that my boyfriend by then that have caused me to have. Yes, it was my stupid choice but I sucked it up and live on. After 3.5 years in the same company, I left because my employer wanted me to manipulate a set of data in order to cheat our client. The resignation was impulsive but the intention to leave the job became stronger when I realized that there is a world outside of the job I have been having for 3.5 years. At this point, my goal was to be able to pay a flight ticket for my single mother whom have striven her lifetime for me to be better, whenever she wants it and to become person that is reasonable but will not jeopardize my credibility to keep a job. I learned the word, 'HIERARCHY'.

I changed my job because I wanted to not be asked to manipulate data in order to keep my job, I wanted to give a good working environment, establish indifferent work culture, out of the box working hierarchy and groom leaders than having a working team. I learned how to prepare a decent presentation from some of the best consultants in the industry. I wanted to quit for doing my superior's job 99% of the time but a great manager have managed to keep me by offering me a business process management position at customer experience level. At this point, I have been working here for 2.5 years and I am still learning. I learned the word, 'LEARN'.

The journey has not been easy. I finally realized that I want to be in the customer experience industry and be great at it. I still cannot say I am someone in the industry but I can say this, I am someone because of the words of GOAL, HIERARCHY and LEARN. I need a goal to move on, I need to be someone in the hierarchy to say something that matters and no matter who I am, I can never stop learning to be better.

It is just few months before I am near to 30, I have hit my goals. So, what's next for me in this city?

Create a passive income so huge that if one day I am no longer just an employee, I can still do what I love the most. What about you?

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